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Baldwin




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Delaney

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Customer Comments

" You are wonderful !!! Many thanks Amy for seeing this through and helping me out.  I will certainly recommend your company to my friends when they decide to replace their hardware in their "aging" homes."

Casey, Powder Springs, GA


"I would like to take this time to thank you for the excellent service I received on this order.  The lock sets were a gift for my son, he just purchased his first home.  He and I will both recommend your website to our friends and family."

Don, Boca Raton, FL


"I just have to thank you for the great service you provided.  Your salesperson was very helpful on the phone and I received my order today!  Far sooner than I expected and everything as I had ordered it.  I would certainly recommend you to my friends."

Linda, The Woodlands, Texas


"Hi Amy,

Thank you for all the help.  It's rare these days to get the kind of customer service you have provided me.  I will definitely use your website next time I need door hardware.

Thanks again!"

Bruce - Yorba Linda, CA


"Thanks Amy for all your help with my original order and return.  Everything has been professionally handled and I greatly appreciate it!  We have truly loved the door knobs for fit and beauty.  Highly recommend DoorHardware-OneStop.com for Delaney products!!!"

Jeff, Texas


"Hi, Amy!

Regarding my order, thanks SO much for your prompt delivery and service.  I have already passed on your name and company web site to 2 friends.  Word of mouth is always good, but you deserve it! Thanks again,"

Terry - Louisville, KY



"Hi Amy!

Just dropping you an e-mail to let you know "The Boss" has approved the new strike plate!  I put it on last night and we could not tell the difference - so my front door project has a "DONE" stamp on it!!!  Thanks for your help!

Also, I just want you to know how refreshing it is for a company to go the extra distance to help a customer.  I was expecting, "well, that's what comes with the Kit" but what I got was top notch customer service that went above and beyond!  My wife and I really appreciate that type of service!

If I owe you anything for the new strike plate, please let me know.  I have no problem paying for it!  I just wanted my front doors to look GOOD and now, thanks to you, they do!!!

You have a great weekend and if you ever need a reference for your company, just tell them to call me!

Thanks a Zillion!!!"

Clyde - Montgomery, TX


"Hi Amy,

We have finished the house and all the hardware looks wonderful!!!  We have been so excited and sharing the experience with many friends. 

Thanks again and God Bless"

Jeff and Mary - Waco, TX


"We received our shipment on the 20th and would like to thank you for a great shopping experience.  The shipment was correct, the quality was excellent and the shipping was very timely.  The hardware looks wonderful on our front door and we look forward to enjoying our new door for years to come.  Thanks."

Carl and Maggie - Huntsville, AL


"Hi Amy,

The shipment arrived this morning.  The shipment was perfect and the product is exactly what I ordered and what I wanted.  I am very pleased!

Thanks for the fast service!"

George - The Woodlands, TX


"Amy:

The replacement trim for the inside arrived yesterday.  Please tell Dave "Thank you" for me.  I am thoroughly impressed with the way you/he have handled my order the the minor problem created by the supplier.  You can be certain that if the opportunity arises I will recommend your company to my friends."

Dennis - Ft. Myers, FL


"Hi David,

Thank you for the telephone call. Your excellent knowledge of the different product lines provided us with the opportunity to make the order right.  In addition it made our first on-line shopping a positive one.  I will definitely recommend your company/web site to my friends."

Sincerely,

Carmine - Huntington Beach, CA


"Hi Amy.  I'm writing to say thank you, thank you, thank you for helping me with the Baldwin door handles.

The Baldwin distressed oil-rubbed bronze handlesets are beautiful - just what we needed and wanted.  They look fabulous and we are thrilled.

We'll be back when we need to order other door hardware.  You guys were so easy to work with, shipping was excellent and the quality of Baldwin is unsurpassable, as expected.

Thanks again"

Ava - Chatsworth, CA